U-PACK Moving Reviews
U-PACK Moving Customer Reviews (7)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerU-PACK Moving Customer’s Q&A
Why can I not see the reviews?
U-PACK Moving FAQs
About Upack.com Prices and Cost?
"Upack.com" offers long-distance moving services. The cost of these services can range from $700 to $6,600 depending on various factors such as the size of the move, the destination, and the distance. One of the unique features of U-Pack is that they only charge for the space used, which can help save a significant amount of money. The price quoted by U-Pack is all-inclusive with no surprise fees later, and taxes do not apply. The estimate includes the cost of moving equipment, transportation, standard liability coverage, and fuel. For local moves (under 100 miles), the average cost can range from $150 to $1,000. For long-distance moves (over 100 miles), the average cost can range from $1,000 to $5,000. However, these fees can vary widely depending on the location, the time of year, and the specific services availed. Additional costs to consider might include packing supplies and travel expenses such as fuel or shipping costs for personal vehicles, airfare, hotels, and meals. If storage or loading help is needed, one can contact U-Pack for rates. U-Pack also offers a free instant moving cost calculator on their website for an easy estimation of moving costs.
About Upack.com Popular Products and Services?
"Upack.com" is a household moving company that offers a variety of services. They provide affordable solutions for unique moves by charging only for the equipment space used. Fuel costs are always included, which helps customers stay within their budget. They offer flexible service options like door-to-door delivery, storage, and guaranteed transit. Customers can handle as much or as little of the moving process as they want online.
The company has been recognized as the best overall value and the highest rated moving company by move.org, earning an industry-leading 3.5-star rating. They also have an A+ rating from the Better Business Bureau (BBB).
Their services include cross-country moving, military moving, student moving, senior moving, job relocation, and smaller moves. They also offer storage options. They provide tips and tricks for all types of moves to ensure customers feel supported throughout the process.
They also offer four delivery options: door delivery, service center delivery, guaranteed delivery, and storage. They provide extra support for military moves, including discounted rates and weight tickets for service members to get reimbursed by the military for their move. They also offer senior moves with extra support and cost management to help seniors on fixed incomes save money.
The company has been in business for 26 years and is known for being a reliable business. They deliver the truck bed with a ramp and customers can pack it themselves. Customers can take up to 3 days to load the container before Upack takes the items to the new location and 3 days to unload the container after the truck is delivered.
Overall, "Upack.com" stands out as a customer-focused company with individual needs in mind. They offer a comprehensive list of services and are committed to providing a great value for the price. They have a reputation for being timely, courteous, and fair in their pricing.
Upack.com Return Policy?
Upack.com provides a self-move service where they deliver a moving trailer or container to your home, you load it, and they deliver it to your new home. The price is based on the linear footage you use in a moving trailer or the number of ReloCube® containers you need. You can take up to 3 days to load the container before UPack takes your items to your new location and 3 days to unload the container after the truck is delivered.
As for the return policy, to cancel your U-Pack reservation, please call a moving consultant at 844-362-5303 or contact moving@upack.com. There is a $0 fee if you cancel more than 7 days from your move date. A $50 fee for cancellation within 7 days of your move date. A $150 fee for cancellation on the day of your move.
In terms of payment, U-Pack accepts credit cards, debit cards and PayPal® payment options. You reserve your move with a major credit card or debit card, and then pay by card or PayPal after your shipment is in transit. When you reserve your move, you’ll be asked to put a card on file, but you won’t be charged until the equipment is picked up and in transit. Shipments must be paid in full before scheduling delivery with the destination service center.
About Upack.com Payment Method?
"Upack.com" offers a transparent pricing policy with no hidden fees. The price quoted is the final price, assuming there are no changes to the moving details. Importantly, no deposits are required upfront. Billing typically occurs once the customer's belongings are in transit. An invoice is sent once the belongings are on their way to the new home.
Multiple payment options are available. Credit cards, debit cards, and PayPal® are all accepted. The move can be reserved with a major credit card or debit card, and payment can be made by card or PayPal after the shipment is in transit. When reserving a move, a card is put on file, but charges are not applied until the equipment is picked up and in transit.
For those who choose to pay via PayPal, an invoice is sent by email once the equipment is picked up and in transit. Payment can be made via a bank account, debit card, or credit card through PayPal.
The cancellation policy is straightforward. To cancel a U-Pack reservation, a moving consultant must be contacted. There is a $0 fee for cancellations made more than 7 days from the move date, a $50 fee for cancellations within 7 days of the move date, and a $150 fee for cancellations on the day of the move.
In terms of security, the online payment portal is secured with advanced encryption technology to protect payment information.
Please note that all shipments must be paid in full before scheduling delivery with the destination service center.
Explore Similar Stores
See All Stores
